Privacy Policy
Last updated: October 18, 2026
This Privacy Policy describes how International Cyber Security (Pvt) Ltd ("ICS", "we", "us", or "our") collects, uses, and protects information through the ICS Certify platform and website at icscertify.com.
1. Information We Collect
We may collect the following categories of information:
- Organization information — institution name, registration details, contact persons, billing addresses, and authorized user accounts.
- Recipient information — names and certificate details submitted by institutions for certificate issuance.
- Uploaded documents — certificate templates, supporting files, and related materials submitted through the client portal.
- Verification data — System Codes, PIN entries, verification timestamps, and access logs.
- Contact requests — information submitted through contact forms, support requests, or email correspondence.
- Website usage data — browser type, IP address, pages visited, and technical logs for security and performance purposes.
2. How We Use Information
We use collected information to:
- Process certificate requests and manage institutional accounts
- Generate, print, and deliver secure certificates
- Operate the online verification platform
- Generate invoices and process payments
- Provide customer support and respond to inquiries
- Maintain platform security and prevent fraud
- Comply with legal and regulatory obligations
3. Data Security
We implement appropriate technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction. This includes encrypted data transmission, access controls, and secure verification protocols.
4. Information Retention
We retain organization and certificate data for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Verification logs are retained for audit and security purposes.
5. Information Sharing
We do not sell personal information. We may share information with trusted service providers who assist in platform operations, printing, delivery, or payment processing, subject to confidentiality obligations. We may also disclose information when required by law.
6. Your Rights
Institutions and individuals may request access to, correction of, or deletion of their personal information where applicable under data protection law. Contact us at support@icscertify.com to submit a request.
7. Cookies & Website Usage
Our website may use session cookies and similar technologies necessary for platform functionality and security. We do not use cookies for third-party advertising purposes.
8. Legal Compliance
This policy is governed by the laws of Sri Lanka. We are committed to complying with applicable data protection regulations relevant to our operations and institutional clients.
9. Contact Us
International Cyber Security (Pvt) Ltd.
PO Box 2200, Colombo, Sri Lanka
Phone: +94 77 956 0838
Email: support@icscertify.com